CS - HMI Technical Support Engineer - Hsinchu

Knowledge:
Understand the working principle of e-beam and be able to apply its principle knowledge on the machine

Skill:
Lands requirements on performance, diagnostics and usability covering multiple competencies and use-cases in early phases of product design
Provide solutions based on existing data and identify problems

Behavior:
Proactive and dedicated to problem solving, able to break down problems and resolve practical issues with logistics units.

Technical:
Independent and knowledgeable about a large amount of information integration, handling different technical support CS
Integrate and coordinate technical issues with back-end services and tracking
Technically mature within primary competency, growing expertise in sub-competencies. Experienced escalation handler in primary competency, able to support most escalations within primary competency.
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Key Responsibility
•100% (Ex...