CSE - D - Call Center

CSE - D - Call Center

Location:
Hyderabad, TG, IN, 500081

Brand: HSBC

Area of Interest:

Closing Date: Hybrid Worker

Date: 15 Jun 2026

**Job description**

**Job Title: CSE - D - Call Center**

+ To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA's). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable). Other responsibilities dependent on process assigned to. Receives customer calls in a call center environment. Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.

**In this role, you will:**

**Principal Accountabili...