CSM Pod Manager

How to Apply:
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Rate: $10/hr, and earn 100,000 PHP +/month.

Schedule: Monday - Friday: 11:00 am - 7:30 pm EST with 30-minute unpaid lunch and two 15-minute paid breaks

CSM POD MANAGER (WORK FROM HOME)

Job Description:
As Customer Success Manager, you will lead a team of Customer Success Advocates focused on delivering scalable success programs for our commercial customer segment. You will develop and execute the strategic vision for digital-first customer engagement, while coaching your team to drive customer outcomes through innovative, data-driven approaches.

Qualifications

• 7+ years of customer success experience, with 3+ years managing CS teams
• Proven track record scaling customer success programs in a SaaS environment
• Experience managing and developing customer success professionals
• Strong analytical skills with ability to d...