FI
Posted:
February 27, 2026
Location:
Singapore, Singapore, Singapore
Job Description
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
‘We are seeking a dynamic Customer Success Manager to drive customer retention, expansion, and advocacy within our LAER (Land, Adopt, Expand, Renew) go-to market model. This role is critical to ensuring customer success throughout their lifecycle, maximizing ARR growth, and preventing churn through proactive relationship management and strategic account planning. Our clients are blue chip organisations.’ - Sr Director, Customer Success.
What You’ll Contribute
The Opportunity
‘We are seeking a dynamic Customer Success Manager to drive customer retention, expansion, and advocacy within our LAER (Land, Adopt, Expand, Renew) go-to market model. This role is critical to ensuring customer success throughout their lifecycle, maximizing ARR growth, and preventing churn through proactive relationship management and strategic account planning. Our clients are blue chip organisations.’ - Sr Director, Customer Success.
What You’ll Contribute
- Build and maintain strong relationships across all customer stakeholder levels (C-suite to end users)
- Lead post-sale onboarding and implementation to drive product adoption and time-to-value
- Identify and qualify expansion oppor...
Apply for this Job
Submit your application for the CSM - Singapore position at FICO.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Singapore, Singapore
Posted:
February 27, 2026
Deadline:
April 08, 2026