CSR (Clark on site)

Have you been looking for a stable job and a stable client?

This could be your dream job

We need experienced CSR/Call Center Agents for work on-site (Clark Freeport Zone Pampanga)

Job Description

General Duties

·    Receive inbound work by various methods (phone, email, electronic) and process to ensure jobs are accurately and efficiently booked

·    Receive inbound questions about products and provide accurate information and where possible convert to a booking

·    Place outbound follow-up calls to customers to confirm booking details

·    Complete administration (such as Posting Invoices) as per relevant policy/procedure

·    Complete other duties as directed by the Call Center Manager

Sales

·    Place outbound calls to previous customers to speak about product/sales options

·    Identify up-sell opportunities and close sales whilst speaking with customers

QUALIFICATIONS:

·    With a...