Job Description
About the Opportunity
ZIVA is hiring on behalf of a specialized training and coaching company that works with businesses in the
trades industry
(including plumbing, electrical, HVAC, garage door, and pest control). This company partners with service-based organizations to elevate the performance of their
Customer Service Representatives (CSRs)
through structured coaching, performance analysis, and skill development.
The organization is known for its
data-driven, personalized coaching approach
, proprietary assessment systems, and a strong focus on measurable outcomes such as increased bookings, improved customer experience, and revenue growth.
This is a
100% remote position
, allowing you to work from anywhere.
Compensation is paid in USD.
This role will begin as a part-time position for approximately the first 90 days.
During this initial period, the focus will be on onboarding, performance alignment, and mutual fit. Based o...
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Submit your application for the CSR Coach position at ZIVA.
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