CSR (Inbound & Outbound/Female)

We are looking for a motivated and customer-focused Customer Sales Representative (CSR) with experience handling both inbound and outbound campaigns. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service while meeting performance targets.
Responsibilities
Handle incoming customer calls professionally and efficiently.
Respond to customer inquiries, complaints, and requests.
Provide accurate information about products, services, and company policies.
Resolve customer issues promptly while ensuring customer satisfaction.
Document customer interactions in the CRM system.
Conduct outbound calls for follow-ups, surveys, lead generation, sales support, or customer retention campaigns.
Promote company products or services to existing and potential customers.
Maintain call quality and achieve campaign targets.
Build positive relationships with customers thr...