CSR| Open for all

Job Type: Full-time

Job Description:
We are looking for dedicated and detail-oriented Customer Service Representatives for a non-voice account. The role focuses on providing customer support through written channels such as email, chat, and online tickets while ensuring excellent customer experience.

Responsibilities:

• Respond to customer inquiries via email, chat, and support tickets
• Provide accurate information and resolve customer concerns promptly
• Document interactions and update customer records properly
• Follow company policies, procedures, and quality standards
• Meet productivity and performance targets
• Escalate complex issues when necessary

Qualifications:

• At least Senior high school graduate (college level preferred)
• Good written communication skills in English
• Basic computer skills and ability to navigate multiple systems
• Attention to detail and stron...