Csr

Company Description
NovaSource BPO, founded by Mohammad Saad, Zohair Malik, and Shehryar Malik, specializes in outsourcing and recruitment services tailored to modern businesses. Based in a single, dedicated office, the company excels in managing Affordable Care Act (ACA) campaigns, lead generation, and contact center operations with a focus on accuracy, compliance, and personalized customer service. NovaSource helps insurance providers connect with qualified leads and enhance customer engagement during enrollment and service processes. With plans to expand into sectors such as Medicare, Final Expense, Solar, and Auto Insurance, the company is dedicated to offering strategic solutions in the insurance and healthcare industries while emphasizing professionalism, transparency, and growth-driven partnerships.
Role Description
This is a full-time hybrid role for a Customer Service Representative (CSR) based in Rawalpindi, with some flexibility for remote work. The CSR will interac...