CSR Tax Specialist

The Role:

We are looking for a Customer Service Representative – Tax Specialist to join our Sales Tax Operations team. The ideal candidate should possess excellent written and verbal communication skills, as well as a passion for delivering exceptional customer service.

RESPONSIBILITIES:

• Handle inbound and outbound calls related to sales tax inquiries and issues.
• Provide accurate and timely responses to customer concerns regarding tax filings, payments, and compliance.
• Support clients with document submissions and data validation.
• Collaborate with internal teams to resolve discrepancies and ensure accurate reporting.

WORK SETUP:

• WFH but Onsite for 2-3 months for the training

Ideal Profile:

• Bachelor's degree in Business, Accounting, or a related field
• At least 6 months of accounting/fi...