CSSC Front Line Representative

CSSC Front Line Representative

Job Description

Would you like to join a value-driven company where we create water solutions that contribute to a better climate and life for people around the world?

Grundfos is seeking an experienced CSSC Front Line Representative to join its Water Utility CSSC team. This position reports directly to the CSSC Manager and will operate daily out of the Apodaca, NL facility. Relocation for this position cannot be supported and qualified candidates must have authorization to work in Mexico without support.

**What is the job about?**

The CSSC Front Line Representative will contribute to a thriving sales team whilst delivering world class customer services through various Customer channels i.e. live chat, e-commerce platforms, etc. Provide first Customer contact resolution on inquiries which can resolve rather shortly (as predefined by Group guidelines) and escalate further processing of business transactions ba...