Cust Supp Mgt Professional

As a Lead Office Support Coordinator (Service Operations Coordinator) here at Honeywell, you will provide comprehensive administrative support to the LSS Service Business Manager in Japan. This is a vital role that improves customer satisfaction, better operational support and improves the financial cash flow of the service operations.

You will report directly to our Service Business Manager and you'll work out of our Japan location.

In this role, you will impact customer satisfaction and operational efficiency by ensuring timely processing of purchase orders, managing invoicing, and facilitating communication between various stakeholders.

KEY RESPONSIBILITIES

Daily: 

• Following up with customers/FSS for PO's 
• Follow up on status of quotes submitted to customer 
• Billable job tracking – receiving updates from FSS on Billable job progress i.e., percent complete. 
• Contract Invoice Management focus on Invoicing milesto...