Customer Account Coord. (On Site - Midtown Jalisco, Gdl)

Responsible for servicing external and internal customer needs and proactively participating in the operation processJuniorUniversity DegreeFrom 1 up to 3 years in a similar role is preferredKey Activities And General ResponsibilitiesReceive and process orders/purchase write upFollow up in a timely matter on a production-ready date with the supplierClose communication with the team for approvalsSupport Account Managers / Traders with specific accountsAnswer customer inquiriesCommunicate issues/challengesSupport Sr.Trader, Sales Executives, and Commodities/Account Specialists in efforts to gain and retain customers/vendors including logging appropriate information (e.g., contact information) into CRMWork with sales/purchase contract, call off, order and delivery confirmations, and delivery notesKnowledge RequiredExperience in a Customer Service, and commerce, local logistics environment is preferredProficiency in MS OfficeContact Management SystemsDatabase softwareInventory SoftwareO...