Customer Account Executive

**Date Posted:**

**Country:**

Singapore
**Location:**

SG-01-SINGAPORE-041 BLOCK A ~ 41 Changi N CRES ~ 41 CHANGI N CRES-041 BLOCK A
**Position Role Type:**

Onsite

Essential responsibilities include but are not limited to:

+ Report to Customer Support Manager and support Business Development Directors on account related issues
+ Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc to document KPI
+ Maintain a high level of professionalism when handling customer queries or complaints, provide appropriate solutions and alternatives within the time limit; follow up with all stakeholders to ensure resolution
+ Engage external customers on account related issues and establish positive rapport with customers through routine communication cadence
+ Coordinate with internal customers on various acco...