Customer Account Manager in Building Products

Shape customer experience as a Customer Account Manager in the building products sector. Leverage your technical expertise and communication skills to manage inquiries and support project specifications effectively.
The role is dedicated to offering responsive customer service while managing orders and maintaining client relationships. Responsibilities include generating accurate layout drawings, ensuring compliance with product standards, and collaborating with internal teams on unique project challenges. You are expected to display professionalism and initiative while continuously improving service delivery and troubleshooting customer concerns.
Key Responsibilities:
• Create and manage layout drawings from specifications
• Handle order management and maintain project timelines
• Foster relationships with customers and the sales team
• Address customer inquiries and technical issues effectively
• Support the engineering team on custom requests
Requirements: