Customer Accounts Coordinator

Company Overview 
Our client is a well-respected company operating in the construction industry. With a focus on quality and customer service, they have established a strong reputation in the local market. The company is committed to providing a supportive and inclusive work environment for their employees. 

The Role 
As a Customer Accounts Coordinator, you will play a crucial role in ensuring a smooth customer experience throughout the final stages of the building process. Reporting to the Group Customer Accounts Manager, you will be responsible for a range of duties, including liaising with customers, reconciling accounts, and coordinating the delivery and installation of appliances. Key responsibilities: 

• Liaise with customers through the final process, booking the settlement and handover of the keys to their new home 

• Settlement of accounts including presentation of the keys and housewarming gift to cu...