Customer Advisor (Swedish Speaker)

The Role:

Customer Advisor – Swedish Speaker/Szwedzki – Streaming

Office Based – Warszawa, Poland

*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.

Client: BPO Company.

 Office Based – Warszawa, Poland

Job Description

As a Customer Advisor, you will handle B2B and B2C clients on inbound calls as first and second-line support,

Detailed Duties and Responsibilities

• Address contract and billing inquiries thoroughly and efficiently.
• Deal with outbound calls for administrative tasks eg. gathering feedbacks or late payment calls and similar.
• Provide assistance via phone, email or chat.
• Handle and process customer complaints with empathy and professionalism.
• Deliver technical suppo...