Customer Advisor - Transportation (Thai & English skills)

Responsibilities:

• Engage with customers primarily through live chat and occasional phone calls to assist with transportation inquiries and service-related questions.
• Provide clear and helpful advice on using our services and applications, ensuring customers have a smooth and positive experience.
• Collaborate with various departments to resolve customer issues effectively and ensure overall satisfaction.

Required Qualification: 

• Thai national
• Bachelor degree
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Welcoming fresh-graduates to apply

Working shift & schedule:

• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00
• Willingness to work flexible hours, including rotating 24/7 shifts, weekends, and public ...