Customer and Business Transformation - Insurance Sector - Senior Manager

Description

Customer and Business Transformation - Insurance Sector - Senior Manager - Dublin, Ireland

Step into a senior leadership role with PwC’s Insurance Consulting team as our Customer & Business Transformation Senior Manager in a hybrid work model. You’ll lead end‑to‑end programmes across underwriting, claims, policy administration and distribution, partnering with senior client executives to redesign operating models, elevate customer experience, and deliver digital transformation at scale.

Bring structured problem solving, design thinking, and lean/agile methods to unlock measurable efficiency, satisfaction, and growth, while mentoring cross‑functional teams and building trusted advisor relationships.

You’ll help shape innovative solutions around regulatory change and emerging technologies—think InsurTech, AI and cloud—keeping clients ahead in a fast‑evolving market.

If you thrive in dynamic envi...