Customer Care Advisor

Terumo Aortic

Permanent Inchinnan, Scotland Information and Record Clerks

Posted:

January 28, 2026

Location:

Inchinnan, Scotland, United Kingdom

Job Description

Terumo Aortic are looking for an experienced Customer Care Advisor to join their global Customer Care team . The successful candidate will be responsible for the timely processing of customer orders and building and maintaining excellent relationships with our client base. Please note this is a month FTC.
Key Duties include
Processing of all customer orders received on a daily basis • Manage customer inquiries related to orders placed 
Provide up to date schedule information to customers and measure performance against On time to Promise (OITP) 
Ensure the correct inventory allocation is in place against outstanding customer orders 
Manage customer complaints 
Pro-actively engage with Planning, Sales, and Manufacturing to ensure accurate information is provided to the customer at all times 
Pro-active engagement with despatch to ensure order picks information and instructions are provided in timely and structu...
                

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Job Overview

Job Type: Permanent

Location: Inchinnan, United Kingdom

Posted: January 28, 2026

Deadline: March 09, 2026