Customer Care Associate

Role Summary We are hiring energetic and customer-focused candidates for the role of Customer Care Associate (CCA). The candidate will be responsible for managing customer interactions, coordinating with sales and dealer teams, and ensuring a smooth customer service experience. Key Responsibilities Handle customer queries and provide accurate product information Coordinate with dealers and sales teams for smooth operations Maintain customer records and follow-up activities Support customer engagement and relationship management Resolve customer concerns within timelines Prepare daily activity and service reports Assist in achieving customer satisfaction and business goals Required Skills Strong verbal and written communication skills Customer handling and relationship management Problem-solving skills Basic computer knowledge Team coordination abilities Preferred Skills Experience in customer support or sales coordination Knowledge of CRM tools Candidates from Chennai / Perambur prefer...