Customer Care Associate - Life Insurance Account - with Sign on bonus!

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a Customer Care Associate - Life Insurance Account - with Sign on bonus! to join our team in Manila, Quezon (PH-QUE), Philippines (PH).



**In these roles you will be responsible for:**



+ Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via phone/chat/email.

+ Ensuring customer satisfaction and strive to meet service standards.

+ Providing Outstanding customer service.

+ Processing and logging incoming calls into the CRM system.

+ Identifying customer needs, forwarding and escalating inquiries to relevant individuals and departments.

+ Communicating effectively and professionally with both internal and external cust...