Customer Care Consultant - Mackay QLD

Blackwoods
Part time Mackay, Queensland Information and Record Clerks
Posted:
May 29, 2026
Location:
Mackay, Queensland, Australia

Job Description

We’re looking forcustomer‑focused, motivated Customer Care Consultant to join our team in Mackay QLD. If you love helping people, enjoy problem‑solving, and thrive in a fast‑paced environment, this could be the perfect role for you.

What you’ll do

  • Be the first point of contact for customer enquiries via phone and email
  • Deliver exceptional service across sales, orders, and product support
  • Build strong, trusting relationships with customers and internal teams
  • Identify opportunities to upsell or cross‑sell where it adds value
  • Resolve issues quickly to ensure a smooth, positive customer experience
  • Keep accurate records and follow established processes
  • Support a positive, team‑focused culture

What you’ll bring

  • Ability to work Monday to Wednesday between 7am and 5pm
  • A genuine commitment to delivering outstandin...

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Job Overview

Job Type: Part time
Location: Mackay, Australia
Posted: May 29, 2026
Deadline: July 08, 2026