Customer Care Coordinator - Bilingual Role

Launch your career as a Bilingual Customer Care Coordinator with ParaMed in Ottawa, Ontario. Deliver outstanding customer service while coordinating care in both French and English.
In this full-time position, you will serve as the key contact for clients and staff, addressing care requests and supporting service delivery. Your experience with scheduling and strong communication skills will be pivotal in enhancing the company's mission of compassionate care.
Key Responsibilities:
• Schedule appropriate staff for patient care
• Develop and manage care schedules
• Enter and keep patient data updated in the system
• Respond to electronic and telephonic communications
• Record all staff and patient interactions accurately
Requirements:
• One year of office or administrative experience preferred
• Experience in scheduling is a plus
• Mandatory fluency in English and French
• Strong computer competency required
• Excellent customer service and communica...