Customer Care Coordinator

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Employee Recognition Program

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Professional Development

Professional Development

Qualifications:

• EE or ECE Grad
• Preferred Solar Engineer
• Serve as the technical liaison between clients, Customer Care Department (CCD), operations, and engineering teams for solar PV projects at New World Resort.
• Conduct initial site assessments and assist in technical evaluations related to solar system performance, layout, and client concerns.
• Review project documentation such as single-line diagrams, proposals, warranties, commissioning reports, and maintenance records.
• Support troubleshooting and diagnostics of solar PV systems and coordinate corrective actions with field ...