Customer Care Engineer

PaxeraHealth is seeking a Customer Care Engineer to join our growing team, providing outstanding technical support to clients using our cutting-edge AI-healthcare driven solutions, including PACS, VNA, RIS and AI platforms. In this role, you will be responsible for the installation, troubleshooting, and ongoing maintenance of our solutions, ensuring seamless performance and client satisfaction across diverse healthcare environments.
This role is critical in supporting the smooth operation of our solutions for clients of all types—whether imaging centers, clinics, teleradiology providers, or large healthcare organizations.
Key Responsibilities:

+ Technical Support: Deliver prompt and effective technical assistance to clients, diagnosing and resolving issues related to PaxeraHealth solutions, including PACS, RIS, VNA, and AI systems.

+ System Installation and Setup: Assist with the installation, configuration, and integration of PaxeraHealth software and h...