Job Description
dopay, a pioneering fintech startup revolutionising payroll payments solutions, is seeking a dedicated and customer-focused Customer Support Executive to join our team. Located in the heart of downtown Cairo at the Greek Campus, this role is an exciting opportunity to contribute to our mission of integrating cash-based workers in emerging markets into the mainstream financial system.
If you're passionate about customer service and want to contribute to a purpose-driven, fast-growing fintech company, dopay is the place for you!
About the Role
As a Customer Care Representative at dopay, you will be the first point of contact for our cardholders, delivering outstanding customer service and resolving inquiries with empathy, efficiency, and professionalism. You’ll be responsible for helping cardholders navigate dopay’s platform, ensuring smooth payroll operations and troubleshooting any issues they encounter.
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