Customer Care Executive

Role Description
This is a full-time on-site role as a Customer Care Executive at TCS Private Limited in Karachi. The Customer Care Executive will be responsible for ensuring customer satisfaction by providing exceptional customer support and service. This includes resolving customer inquiries and complaints, processing orders, and maintaining accurate records. The Customer Care Executive will also communicate with customers via phone, email, and chat.
Qualifications
Fresh graduate
Ability to maintain high levels of customer satisfaction
Good communication skills, including verbal and written
Excellent problem-solving skills
Attention to detail and accuracy in record-keeping
Computer literacy and familiarity with relevant software
Fluency in English
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