Customer Care Executive

Daktari Media Africa

Full-time Kenya, Kenya Other-General

Posted:

March 02, 2026

Location:

Kenya, Kenya, Kenya

Job Description

The
Customer Service Executive will provide customer support, visitor reception, patient
intake and discharge duties.
 ​

Duties and Responsibilities:

Responsible for maintaining
referral log

Performs basic inventory duties
by monitoring front office supplies

Responsible for educating
referral sources, patients, and employees on qualifications for service
and 3rd party billing

Ensures to provide service for
walk -in patients and walk -in equipment requests

Responsible for providing technical
assistance to clients as required

Ensures questions and concerns
are processed and communicated with patients and referral sources both verbally
and in writing in a timely manner...

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Job Type: Full-time

Location: Kenya, Kenya

Posted: March 02, 2026

Deadline: April 11, 2026