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Customer Care Executive (Mandarin Speaker)

MOVA
Full-time Kuala Lumpur, Federal Territory of Kuala Lumpur Information and Record Clerks
Posted:
February 21, 2026
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description




Role Overview

The Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently, supporting product and service usage, and maintaining strong customer relationships through effective communication and systematic follow-ups.

Key Responsibilities

1. Customer Support & Issue Resolution

  • Handle customer enquiries via WhatsApp, email, live chat, and in-person channels when required.

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Job Overview

Job Type: Full-time
Location: Kuala Lumpur, Malaysia
Posted: February 21, 2026
Deadline: April 02, 2026