Customer Care Executive, Philippines

RS Group plc

Full-time Makati, Metro Manila Information and Record Clerks

Posted:

June 18, 2026

Location:

Makati, Metro Manila, Philippines

Job Description

Location: Makati, Philippines

Report to: Customer Care & Support Manager, SEA
Role Purpose

The Customer Care Executive is responsible for delivering an effortless customer experience by ensuring all customer requirements are completely met through proactive communication, high-quality service, and a customer-focused approach. This role contributes to achieving the company's sales objectives through value-added activities.
What you will be doing in this role
Deliver exceptional customer service via all channels, ensuring that customer order and enquiry needs are met while maintaining service level agreements.

Provide an effortless customer experience by proactively communicating with customers on any updates or changes to their orders / enquiries in a professional and courteous manner.

Contribute to sales targets by working closely with the sales team and performing high level value-added ac...
                

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Job Overview

Job Type: Full-time

Location: Makati, Philippines

Posted: June 18, 2026

Deadline: July 28, 2026