Customer Care Executive

Purpose of Role
Are you passionate about delivering outstanding service and building strong relationships? At Chubb, we're looking for a dedicated Customer Service Representative to support our valued partners and customers. In this role, you'll be the go-to expert, helping customers and CBS team.
You'll thrive in a collaborative environment where your attention to detail, problem-solving skills, and commitment to excellence will make a real impact. If you enjoy working with people, solving challenges, and being part of a supportive team, we'd love to meet you
Key Accountabilities & Responsibilities
Attending to Walk-in Customer:
Provide guidance and resolution to the customer on claims submission, policy related enquiries, cancellation, update of payment method and or update of personal details.
Partner and Customer Enquiries:
Resolve our Sponsors, Partners and Customers enquiries over the phone, email and Live Chat.
Administrative Task:
Responding to Lega...