Customer Care Intern

Duration: 2 Months Internship (Leading to Permanent Position)

Job Type: Onsite - Full Time

Department: Customer Support / Customer Experience

About the Role

We are looking for a motivated and customer-focused Customer Care Intern to join our team at Farm to Home. This internship offers hands-on experience in customer engagement and support. High-performing interns will be considered for a full-time Customer Care Executive position upon successful completion of the internship.

Key Responsibilities

• Make outbound calls to customers who have previously used Farm to Home services.
• Engage customers to retain and re-activate them by clearly explaining Farm to Home's services, offerings, and benefits
• Understand customer needs and provide accurate information about products and services.
• Address customer queries, concerns, or complaints in a timely and professional manner.
• Ensure customer satisfaction by provi...