Customer Care & IROP Operations Manager

A leading airline in Southeast Asia seeks a Customer Care Manager in Pasay City, Metro Manila. This role involves leading the Customer Operations team responsible for managing irregular operations and ensuring effective service recovery during flight disruptions. The ideal candidate will have significant customer service experience, including leadership roles in the aviation sector, and will be committed to maintaining high standards of operational excellence and compliance. Unique employee perks include free travel for you and your family.
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