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Customer Care Lead Professional

Vestas
Full-time Mumbai, Maharashtra Information and Record Clerks
Posted:
March 04, 2026
Location:
Mumbai, Maharashtra, India

Job Description

Vestas is the world leader in wind technology and a Defining-force in the development of the wind power industry. Vestas’ core business comprises the development, manufacture, sale, marketing and maintenance of Wind Turbines. Come and Join us at Vestas!


Service APAC > Service Asia > Business Analysis – Service

CRM, Service India - Driving customer satisfaction, retention, and growth through proactive engagement.

Responsibilities

  • Set Marketing strategies to retain Service Contract Renewals

  • Manage and nurture customer relationships to ensure satisfaction and retention. Act as a single point of contact for key accounts

  • Monitor on Payment Outstanding and collection on timely basis

  • Securing T&M and New revenue streams for Service Business

  • Drive engagement initiatives to enhance customer experience and Analyze customer feedback and propose improvements 

  • Collaborate with interna...

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    Job Overview

    Job Type: Full-time
    Location: Mumbai, India
    Posted: March 04, 2026
    Deadline: April 13, 2026