Customer Care Leader & Escalation Coach

A leading safety equipment manufacturer in Arnprior, Ontario, is seeking a Customer Care Supervisor to lead a support team delivering exceptional customer experiences. This role includes mentoring representatives, resolving complex issues, and driving improvements based on customer feedback. Ideal candidates have strong leadership skills, are experienced in conflict resolution, and proficient with various customer service platforms. The position offers a dynamic environment focusing on team engagement and customer satisfaction.
#J-18808-Ljbffr