Customer Care Manager

Sidel

Full-time Almaty, Almaty Region Information and Record Clerks

Posted:

March 02, 2026

Location:

Almaty, Almaty Region, Kazakhstan

Job Description

Customer Care Manager
Contract Type
Permanent
Country
Location
Almaty
Your opportunity
Sidel is looking for a Customer Care Manager, part of the ECA Service organization, for CCA based in Almaty. He/she will support Customer requests for emergencies, trouble shooting and technical assistance during equipment warranty and life cycle of the equipment in respect of HSS&E (Health, Safety, Security & Environmental). Lead complete solution delivery from customer call until issue resolution with the help of technical experts from Product / Technical Support. He/she is a key role between Customer and Services Manager to develop relationships and trust toward Sidel.
Your Mission
Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS&E standard...
                

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Job Overview

Job Type: Full-time

Location: Almaty, Kazakhstan

Posted: March 02, 2026

Deadline: April 11, 2026