Customer Care Manager

CUSTOMER CARE MANAGER

Up to 135k

Toronto, ON

Our Client is a very Prestigious Real Estate Developer in the GTA we are conducting a search for a Customer Care Manager to oversee the after sales function of the firm.

GENERAL OVERVIEW

• Facilitating residential occupancies for luxury condominium developments in Toronto
• Managing customer service, Pre-Delivery Inspections (PDI) and post-construction staff
• Coordinating amendments to Agreements of Purchase and Sale with Purchasers, consultants and Senior Management
• Manage post-purchase issues with Purchasers
• Liaising with lawyers regarding disputes, preparation of draft defense statements & relevant file history & documentation submitted to lawyer; attendance as company representative at Tarion License Appeal Tribunals
• Reviewing Project Condominium Documents with lawyers and Development Team to ensure accuracy for revised final editio...