Customer Care Officer - Internal Dispute Resolution (IDR)

Credit Corp is Australia's largest provider of sustainable financial services to the credit impaired consumer segment. Our core business specialises in debt purchase and debt collection services and we’re committed to providing sustainable financial solutions delivered responsibly. We work with our customers to agree to affordable repayments which improves their credit standing over time, while ensuring they can remain active in the community.

About your new role:

The successful candidate will be responsible for managing a portfolio of complaints to work towards fair, practical and timely resolutions in line with our Internal Dispute Resolution (IDR) obligations.

Who you are:

In order to be successful in this role you will have:

• Minimum 3 years’ experience dealing within dispute resolution
• Exceptional written communication skills
• Knowledge of the Debt Collection Guidelines, ...