Customer Care Representative - Alorica Fort Taguig - Work Onsite

Customer Care Representative - Alorica Fort Taguig - Work Onsite

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Benefits & Perks

• Employee Recognition and Rewards: Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
• Government Mandated Benefits
• Insurance Health & Wellness: Health Insurance, Life Insurance, HMO
• Others: Office Parties
• Professional Development: Job Training
• Mate...