Customer Care Representative at Ariva

Elevate your career in customer service with Ariva in Mississauga, ON. This full-time role is centered on driving customer satisfaction while fostering growth in sales and service skills.
In this Customer Care Representative position, you’ll engage directly with clients, handling inquiries and managing orders efficiently. With over three years of experience in customer service, call center, or sales support, you’ll thrive in a hybrid work environment where collaboration reigns. This role offers a unique opportunity to learn about sales, operations, and supply chain dynamics while supporting both customer satisfaction and sales targets.
Key Responsibilities:
• Manage and process customer orders accurately
• Act as the main contact for customer inquiries
• Resolve issues to ensure seamless experiences
• Prepare quotes, purchase orders, and invoices
• Identify upsell opportunities within existing accounts
Requirements:
• 3+ years in customer service or sales sup...