Customer Care Representative – Billing

Job Description

Position Title: Customer Billing Representative

Reports To: Supervisor/Manager

Overview

The Customer Billing Representative at Fair Trade Outsourcing is responsible for supporting accurate and efficient billing operations. This role focuses on managing end-to-end billing activities, maintaining reliable financial records, and ensuring that all invoices are processed in accordance with company standards. You will collaborate with various internal teams to uphold billing accuracy, resolve account discrepancies, and contribute to positive financial performance across the organization.

Responsibilities

• Serve as the primary contact for client billing questions, providing clear and timely assistance.
• Prepare and issue invoices accurately and on schedule according to client contracts and service agreements.
• Review, validate, and update billing information to maintain dependabl...