Customer Care Representative

Customer Care Representative

Functional area: Administration, Facilities & Security

Onsite or Remote: Hybrid

Country/Region: ZA

City: Boksburg

Location: Jet Park, Boksburg, GP, ZA, 1467

Date of posting: Jun 11, 2026

We are looking for a customer-focused and proactive Customer Care Representative!

Your Mission

• Process customer orders and provide timely quotations with proactive follow-up.
• Drive parts sales through customer engagement, marketing initiatives, and collaboration with sales teams.
• Deliver exceptional customer service by managing queries, complaints, and order communications.
• Support distributor performance, customer credits investigations, and quality assurance processes.
• Manage consignment activities, including returns, KPI monitoring, and continuous improvement initiatives.
• Maintain customer data systems and provide operationa...