Customer Care Representative

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

• Provide excellent customer service to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Assist in product knowledge to help customers make informed decisions.
• Collaborate with team members to improve service delivery and address recurring issues.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills
• Skills and Competencies: Basic computer proficiency
• Qualities and Traits: Customer-oriented mindset
• Qualities and Traits: Patience and empathy