Customer Care Representative (CSR)

Synlink Recruitment Outsourcing Co. Inc.

Urgent ₱18-28.5K (Monthly) On-site - Taguig No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

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We are hiring a dedicated Customer Service Representative to handle inquiries for a healthcare account . You will be the primary point of contact for patients and/or providers, ensuring professional and accurate resolution of their service needs.

Key Responsibilities:

• Answer incoming calls, emails, and chats regarding healthcare services.
• Verify patient/member information and maintain strict confidentiality (HIPAA).
• Document all interactions and resolutions accurately in the system.
• Escalate complex medical or techn...