Customer Care Representative

**Description**
At Percepta, we bring first-class service across each market we support. As a **Customer Care Representative** working **on-site** in **Melbourne, FL** , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
**What You’ll Be Doing**
The **Customer Care Representative** is the initial contact for dealership personnel and vehicle owners. The **Customer Care Representative** listens to customer inquiries and provides an accurate and timely response to the customer.
**During a Typical Day, You’ll**
+ Perform all Customer Care responsibilities with consistent reliability.
+ Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information
+ Accurately respond to customer inquiries.
+ Document customer contacts.
+ Initiate outbound contacts as appropriate.
+ Provide online support for appli...