Customer Care Representative

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast‑paced retail clinic environment?

Are you passionate about providing customer service that exceeds expectations? If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Who we are

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is part of the Sonova family of brands. We’re passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Location & Reporting

Working Location: North Bay, ON

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves

• Providing exceptional customer service in person, over the phone, and by email