Customer Care Representative - Oakville

Connect Hearing is seeking a Customer Care Representative for a 6‑month contract in Oakville, ON, with the possibility of extension. This role supports hearing care professionals by providing exceptional customer service, managing client accounts, and coordinating appointments.

Key Responsibilities

• Provide exceptional customer service in person, over the phone, and by email.
• Schedule appointments and organize files for the clinic’s hearing care professionals.
• Manage and maintain client accounts while building relationships.
• Work with insurance companies to ensure successful third‑party billing operations.
• Assist with cleanings and minor in‑clinic device repairs (training provided).

Benefits

• Hourly wage of $20–$23, based on experience.
• Extended Health Benefits Package from day one.
• 3 weeks vacation to start, increasing with tenure.
• 6 days of personal time i...