Customer Care Representative

Company Description

PROSYNC (Process Synergy Inc.), a subsidiary of SMITS Inc., is part of the San Miguel Corporation, Southeast Asia's largest food, beverage, and packaging company. With a commitment to partnerships, PROSYNC collaborates with clients across diverse industries such as Healthcare, Telecommunications, Banking, and Infrastructure to enhance service delivery and customer satisfaction. Known for delivering cost-efficient and revenue-generating solutions, PROSYNC treats every partner’s success as its own. Our innovation-driven approach stems from our dedication to improving the lives of both customers and team members.

Role Description

This is a full-time, on-site role for a Customer Care Representative based in Iloilo. The Customer Care Representative will handle customer inquiries, provide exceptional support, and ensure overall customer satisfaction by addressing issues and providing timely resolutions. Responsibilities include maintainin...