Customer Care Representative

Talent Attraction and Management Sr Specialist

As a key member of the team, you will play a vital role in handling a variety of incoming customer calls and fulfilling customer needs to ensure customer satisfaction.

Attention to detail, teamwork, results orientation.

Qualifications

• High school diploma (Bachelor’s degree is preferred)
• 2‑3 years related experience in customer service (quoting, logistics, after sales etc)
• Excellent interpersonal and communication skills
• Ability to oversee multiple tasks, stay organized, and focus on details
• Advanced problem‑solving skills may be required
• SAP, Excel
• English advanced

Responsibilities

• Enter customer orders into SAP with high accuracy, process quote entries and sales orders, and manage order tracking and fulfillment.
• Process credit card payments and ensure correct documentation for orders and inv...